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Contact Us Our Rules Depart Locations Things 2 Know Our Tours Park Tours Home
- Important Information –
Reservation/Payments:
1.
Reservation forms have been added to this brochure. It is important that all information be filled in on the form when making the reservation. Please print clearly or type. All reservations are first come, first served. Please do not ask to hold a reservation for you, seats cannot be guaranteed without deposits. Upon receipt of your deposit, a confirmation will be sent to you that will outline the guidelines concerning the paymentstructure for the tour.
ONLY RESERVATIONS MADE WITH VISA OR MASTER CARD WILL BE
ACCEPTED BY PHONE
For reservations, send form(s) and deposits to:
Park Tours
P.O. Box 165
Parkersburg, WV 26102
For additional information on any trip, phone (304) 428-8217 or (800) 642-2600
2. Letters of information and detailed itinerary of MULTI-DAY TRIPS will be mailed to customers who have paid in FULL about ten to fourteen (10-14) days prior to departure. On Single Day Trips the passenger must obtain the departure time by calling the Park Tour Office. This information is available beginning one (1) week before the departure date.
3. Tours that involve air and/or cruise transportation are subject to the guidelines stipulated by the air and/or cruise travel providers.
MOTORCOACH CANCELLATION & TRANSFER POLICY:
a. All monies paid are fully refundable or transferable if you cancel
before the deposit due date.
b. Cancellations after the deposit deadline, but before fourteen (14)
days of the trip’s departure, will be subject to a 50% loss of deposit.
c. Cancellations with less than (14) days notice will be subject to a
100% forfeiture of the deposit.
d. Forfeiture of entire fare will result when a trip is cancelled
less than (4) days in advance of trip.
e. No Show, No Refund.
AIR & CRUISE CANCELLATION & REFUND POLICY
a. Due to the variable requirements of Air & Cruise Lines,
cancellation penalties are greater than they are for motorcoach tours. Thus
we strongly recommend the purchase of Travel
Protection Insurance.
b. Situations vary from tour to tour and month-to-month. We will make
every effort to obtain the largest refund possible but it remains your
responsibility to insure against loss.
SMOKING IS PROHIBITED ON THE COACH. Frequent stops will be
made to accommodate smokers. ALCOHOL prohibited on the coach.
CASINOS. Casino bonus is an incentive offered by a casino and is not
reflected in our price.
INTERNATIONAL BORDER CROSSING:
On any tour entering either Canada or Mexico: it is the responsibility of
each passenger to have in his or her possession proper documentation. For
native-born U.S. Citizens this is defined as a Birth Certificate (or Certified
Copy), Voter’s Registration Card, or a Passport and Photo ID (i.e. Driver’s
License).
RESPONSIBILITY:
Park Tours acts only in the capacity of agent in arranging transportation,
accommodations, or any optional sightseeing tours, cruises, etc., and as such
are not responsible for any damages, loss, delay, injury, or accident due to weather, or any act of default of any company or person
engaged in providing services included in our tours. We reserve the right to cancel any tour or make
changes in any itinerary, as we deem necessary. This brochure is prepared up
to a year in advance of some scheduled tours and circumstances can arise that are beyond our control. Park Tours is not
responsible to any person for expense, loss of time or money or other circumstances resulting from a
change in itinerary or change of tour arrangements.
OBJECTIONABLE PERSONS:
Park Tours reserves the right to refuse transportation to persons under the
influence of intoxicating substances, to unattended persons incapable of providing basic self care,
or those whose conduct should not be in harmony with the rest of the
passengers. This includes all passengers who do not comply with the simple
practices regarding smoking or who are continually late and frequently delay
the group. In such a situation, Park Tours will arrange transportation home
for the individual at his or her expense, and there will be no refund for any
unused portion of the tour.
WALKING CODES:
No excess walking required
Active
but done at your pace and leisure
Ability
to walk ¼ mile in 15 minutes
We strongly recommend the purchase of the Coach USA Travel Insurance Plan
to protect your travel investment. You should pay for the Plan at the time
you make your initial deposit for your trip to ensure that the Plan
exclusion for Pre-Existing Conditions is waived (provided you are not
already disabled from travel at the time you pay your premium). See
insurance information below.
5 Baggage Delay……………………..……$100
This is a brief description of the plan. For further information, ask for
the description of coverage brochure, which fully details the coverage,
provisions, limitations, and exclusions of the insurance offered and are
available to you, upon request, at any time prior to your purchase of the
plan.
This policy does not cover a loss that results from an illness, disease or
other condition (of you, an immediate family member, traveling companion or
business partner), event or circumstance, which occurs at a time when this
policy is not in force for you.
Certain exclusions and limitations apply and are detailed in the
Description of Coverage Brochure, which will be included with your travel
documents and is also available to you, upon request, at any time prior to
your purchase of the plan. For example, coverage does not apply to: any
sickness or condition that exists during the 90 days prior to the effective
date of the coverage, suicide, normal pregnancy, war or any act of war, mental
or nervous conditions. Other Covered Events, as defined, includes the
following events or their consequences: air carrier delay due to strike,
cancellation of arrangements by an airline, cruise line, or tour operator due
to a strike or bad weather; a documented traffic accident while en route to a
departure; jury duty; destruction of your residence by a natural disaster; or
a documented theft of passports or visas. A Traveling Companion is defined as
a person booked to share accommodations in the same room or cabin with you
during your trip. Sickness or injury must require care by a Physician and must
commence while insurance is in force for you. This plan is underwritten by:
Monumental General Casualty Company (all states except as otherwise noted) &
Monumental Life Insurance Company (AK, KS, ME, MA, NH, NJ, WA, WI, WY) & J.C.
Penney Casualty Insurance Company (CO, MI, MN, NY, VT). This plan is offered &
administrated by: Trip Mate Insurance Agency, Inc. 9225 Ward Parkway, 2nd
Floor, Kansas City, MO 64114 (800) 888-7292
*Waive the Pre-Existing Condition Exclusion – The policy exclusion for Pre-existing Conditions will be waived if your premium is received within 7 days of the initial deposit/payment for your trip provided you are not disabled from travel at the time you pay your premium.